Draft · pending legal review
Refund and Cancellation Policy
Not reviewed by counsel
This is a draft written from how the software works today. It has not been reviewed by qualified legal counsel and is not legal advice.
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Draft. Not reviewed by counsel.
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No online payment is connected today and plans are recorded by hand, so most users have nothing to refund.
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Subscriptions. A monthly software plan can be cancelled at any time and stays active until the end of the period already paid. Fees for a period already started are not refunded.
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One-time outputs. A Verified Setup Blueprint or similar one-time output can be refunded in full if you ask before it is generated. Once generated and delivered, it is not refundable unless it is materially wrong because of our error.
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Third-party fees. Government charges and fees paid to independent professionals are set by those parties. They are non-refundable by Euronexis, and any refund depends on that party's own terms.
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How to ask. Write to contact@euronexis.tech with your account email and the order. We aim to reply within 10 working days.
Questions about this document can be sent to contact@euronexis.tech.